It is estimated that 1 in 3 people exaggerate or falsify
their qualifications and work experience. If the wrong person
is employed it can be very damaging to an organisation in
terms of cost and time. A professional reference check carried
out on your prospective employees not only saves you time
and money, but will also help to protect you against legal
and financial problems in the future.
FREQUENTLY ASKED QUESTIONS
Why is it important to screen applicants prior to employment?
If the wrong person is employed it can be very damaging
to an organisation in terms of cost and time in the following
ways:
Legal: There are numerous circumstances where a Company and
its directors could be held vicariously liable for acts committed by
its employees, for example discrimination. Additionally, employers could
find themselves unable to claim under their fidelity insurance if inadequate
checks were made at the interviewing stage.
Financial: Any fraud committed by employees can reflect badly
on an organisation, for example Nick Leeson at Barings Bank.
PR: If it becomes known that any Company is under investigation
it will prove immensely damaging to their reputation.
Morale: Allegations of fraud will obviously have a negative
impact on remaining staff, for example BCCI.
When should references be sought?
References are usually sought after the applicant has been given a
conditional offer of employment. Any provisional offer of employment
should state that the offer is subject to the receipt of references
that are considered satisfactory by the employer. In order to avoid
discrimination all candidates should be treated in the same way. If
any discrepancies are highlighted between the CV / interview and the
results of the reference, candidates should be given the opportunity
to explain them.
What are the timescales for the reference checking process?
The Reference Check can take up to 6 weeks to complete, since it is
reliant on receiving information from third parties. We
will keep you updated on a regular basis as to how the reference
check is progressing. However, there may be instances or
occasions when third parties do not respond to our requests,
in which case we can not be held responsible for the failure
to deliver that particular reference.
What is the Employer's Mutual Protection Service (EMPS)?
EMPS is a national database designed to record the details of individuals
dismissed for gross misconduct and it facilitates the searches of that
information. Since the database was established over 20 years ago more
than 60,000 names have been listed. The database operates on a subscription
basis, and subscribing employers supply a list of all employees who
are dismissed for gross misconduct. Your prospective employees are cross-checked
against this database.
What about Data Protection issues?
EMPS is registered under the Data Protection Act 1984 and operates
in accordance with the 1998 Act. No information is held by EMPS regarding
the details of the gross misconduct.
Prospective employees on whom a check is to be made are required to
sign a written consent form to facilitate the release of their personal
details. Indeed we will not commence the process until the individual's
written consent to the process is received.
What information is obtainable from County Court Judgements?
County Court Judgements mainly cover action taken by credit companies
or financial institutions, e.g. regarding credit cards or bankruptcy
cases.
Is it possible to obtain references
for periods spent outside the UK?
Yes. However, the amount of information available varies
depending on the legislation in each individual country.
Most information can be obtained from the USA, South Africa
and many European countries. However due to legislation
in Italy, Germany and Spain only basic information can be
obtained, e.g. confirmation of employment. It is not possible
to access electoral rolls or conduct credit checks in these
countries. For information on reference checks in South
America, Asia and Eastern Europe, please click
here to contact us.
Can information on driving offences and criminal
behaviour be obtained?
UK legislation does not permit reference checking agencies to access
this type of information. However employers could ask potential recruits
to obtain a good behaviour certificate from the police or a DVLA certificate
stating that they have no recorded traffic offences.